There was an error connecting to VMware vSphere Update Manager – [x.x.x.x:443]

After opening up vCenter you may experience the following message:
There was an error connecting to VMware vSphere Update Manager – [x.x.x.x:443]. The request failed because of a connection failure. (Unable to connect to the remote server)
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This could occur because you have changed the vCenter IP address, or in my case had re-configured NIC Teaming on the Management Server which momentarily changed the IP address of the Management Server.

Thankfully there is an easy fix:

Log in to the machine on which the Update Manager server component is installed.
Stop the Update Manager service:  Click Start > Run, type services.msc, then click OK to open Services.  Right-click the VMware Update Manager service and click Stop.
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In Windows Explorer, navigate to the Update Manager installation folder. The default path is:

32-bit Windows: C:\Program Files\VMware\Infrastructure\Update Manager
64-bit Windows: C:\Program Files (x86)\VMware\Infrastructure\Update Manager
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Open vci-integrity.xml in a text editor, and find this XML tag:

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<vpxdLocation>old_vCenter_Server_IP_address</ vpxdLocation>

Replace the old vCenter Server IP address value with the new one.
Save and close the file.
Start the Update Manager service:

Click Start > Run, type services.msc, then click OK to open Services.
Right-click the VMware Update Manager service and click Start.

Source: http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1014639

In the vSphere Client, Select Plugins/Manage Plugins.  Right-click and Enable the VMware vSphere Update Manager
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You’ll now notice the Update Manager tab re-appears!

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About AJ McKean

Based in sunny Tauranga, New Zealand, AJ McKean is a Senior Systems Engineer in Mt Maunganui. With over 15 years of professional IT experience working in both New Zealand and the United States, he holds several certifications including MCSE(2000-2003), MCITP:Enterprise(2008), MCSA(2012), VMware VCP-DCV5.5, CompTIA A+ & is an HP Storage Architect. He is passionate about all things IT, especially virtualization, automation & cloud technologies.

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