VMware Scan/Stage/Remediate Patching Fails
I was recently patching an ESXi 5.1 host received the following error when attempted to scan, stage or remediate the host:
None of the rest of the hosts in the cluster had any issues, so I assumed the issue was with the host. I then went and checked the Update Manager logs for further info. These logs are located under: C:\Users\All Users\VMware\VMware Update Manager\Logs. In the vmware-vum-server-log4cpp.log file in this folder. I search for error or warning in the text editor to look for potential issues. This led me to the following error: Platform Configuration Error: /usr/sbin/esxupdate returned no results, exit status: 1
I then searched Google and came across the following article for VMware: http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2014538
Followed the steps listed in the KB:
To check if the vmsyslogd service is running, run the command:
ps | grep vmsyslogd
If there is no output, the service is not running.
To start the vmsyslogd service, run the command:
/usr/lib/vmware/vmsyslog/bin/vmsyslogd
To reload vmsyslogd , run the command:
esxcli system syslog reload
To verify that the vmsyslogd service is running, re-run the command:
ps | grep vmsyslogd
I discovered the following error in the syslog output after running esxcli system syslog reload command listed above:
From there, changed the path location for Syslog on the host, selected ok and was then able to scan(this was the actual issue)/stage/remediate the host!